Privacy Policy
As part of our commitment to privacy, we have established procedures to ensure that your data is handled responsibly and in compliance with applicable data protection laws and privacy policies.
Your privacy is important to us.
We inform you that HUMAHOME (BDR Real Estate SL), with registered office at Calle Valencia 345, 08009 Barcelona, CIF B13702378, is the owner of this website.
HUMAHOME is a leading real estate agency in Spain that offers property marketing, investment, and management services.
We firmly believe that the responsible use of our clients’ personal data and information is essential to our company and reputation. This privacy policy describes what information we collect when you visit our website, how we use it, and how you can control this use.
What type of information do we collect?
The type of information we receive through our online forms, during phone calls, or in-person visits depends on the information you provide. The data necessary to process information requests typically include your name, email address, and phone number. Once initial contact is established, we may request additional information such as nationality, the purpose of your purchase or sale, and how you learned about HUMAHOME. This information helps us improve our services.
Since HUMAHOME carries out financial transactions, we may request additional information to complete them. In all cases, we only collect the information required to meet legal obligations related to the prevention of money laundering and terrorist financing. You may refuse to provide personal information, in which case such transactions cannot be completed.
The information collected through “cookies” is anonymous and used for statistical purposes (e.g., browser type, preferred language, number of pages viewed, visit duration, etc.). We analyze this data to improve our website and provide a better user experience.
When do we use the information?
The personal data you provide will be stored in a database managed by HUMAHOME. Your data will be treated confidentially and kept as long as your account is active, or until you request changes, or as required by law.
We may contact you by phone or email to request feedback or to inform you about new products or services. To offer the most relevant products, we may share your data with HUMAHOME branches or partners.
In all cases, we ensure that your personal information remains confidential and is handled responsibly and in accordance with EU data protection laws.
If we send you information you did not specifically request, you will be given the option to manage your communication preferences (PREFERENCE CENTER), where you can fully control what type of messages you wish to receive. Alternatively, you can unsubscribe from all communications through the same preference center or by sending an email to info@humahome.com.
How do we protect your information?
At HUMAHOME, we follow strict security policies to ensure that your data is protected against loss, damage, or alteration. Your data is stored in a restricted-access database managed by HUMAHOME.
All employees with access to your data receive extensive training to guarantee its security and confidentiality. HUMAHOME will not share your personal information with third parties without your express consent, except when required by law or if disclosure is deemed necessary to protect our property and rights or those of third parties.
For our employees, your privacy is as important as it is to you, and we will take all necessary actions in the event of any breach of this privacy policy.
HUMAHOME declares that it has implemented all necessary security measures in accordance with Regulation (EU) 2016/679 and Royal Decree 1720/2007 of December 21, approving the Regulation for the Development of the Data Protection Act, including all technical means to prevent loss, misuse, alteration, unauthorized access, or theft of your data.
How do we collect your personal information?
When you visit our website and request information about a product or service, we will ask for specific information (see “What type of information do we collect?”). We use your personal data only to respond to your inquiries and to inform you about HUMAHOME services, always allowing you to unsubscribe from communications.
In addition to data collected through forms, our website uses cookies (small files installed in your browser upon first visit). The main function of cookies is to recognize user preferences to improve the browsing experience. Cookies do not harm your devices.
Cookies can be accepted, deleted, or blocked as desired. Disabling them may affect some website features. The information collected is anonymous and non-identifiable unless you allow it.
Some cookies we use are from Google Analytics, whose data collection and usage are managed by Google. HUMAHOME only accesses aggregated data without IP association. Google determines the purpose and use of the data, as well as cookie operations and duration.
We use Google Analytics data to enhance our website and user experience.
For more information on disabling cookies, visit: https://tools.google.com/dlpage/gaoptout
You can also manage cookies through your browser settings:
What do we consider personal information?
Any data that can identify an individual. This does not include encrypted, anonymous, or publicly available information.
With whom do we share the information?
We may share your personal data in the following cases:
- Transfers between companies within the same group.
- Transfers to public administrations or the Department of Justice.
- Technological providers, including cloud service providers.
What are your rights?
You may exercise your rights of access, rectification, portability, deletion, and objection at any time by sending a written request to info@humahome.com. You can also update your preferences at any time.
If you prefer to contact us by post, you can write to:
Data Protection Inquiries HUMAHOME (BDR Real Estate SL) Calle Valencia 345, 08009 Barcelona, Spain.
You can also contact the Spanish Data Protection Agency (www.agpd.es) for any data protection-related matters.
If we modify our privacy policy, the changes will be reflected on this website and we will notify you by email.
Thank you for reading our privacy policy.
We appreciate your trust and assure you that we are doing everything possible to protect your personal data.